Returns & Exchanges
At Atlas Coffee Club, we want you to love your morning brew, but because coffee is a perishable food item, we cannot accept returns on roasted beans. If you are unsatisfied with your order or received a damaged item, please contact our support team within 30 days for a resolution.
Review Your Order
Examine your coffee shipment upon arrival to ensure the roast and grind match your subscription preferences.
Contact Support
If your coffee arrived damaged or does not meet our quality standards, email our team with your order number and photos of the issue.
Evaluation
Our coffee experts will review your request to determine if a replacement shipment or a store credit is the best solution for your situation.
Resolution
Once approved, we will process your replacement or credit within 3-5 business days to ensure you never run out of world-class coffee.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing